Jennifer Mill
Empower
your Tenants
to Self-serve
Provide tenants with information and essential capabilities 24/7, empowering them to self-serve.
Help your tenants
to help you
Streamline processes and improve tenant satisfaction by offering tenants greater autonomy.
The portal serves as a knowledge hub, providing tenants with critical information at their fingertips. From tenancy details to community resources, tenants can access everything they need and perform actions independently.
Streamline operations by freeing up resources and allocating them more effectively. Enabling tenants to pay rent or report repairs online streamlines processes and reduces administrative costs.
Prioritising vulnerable tenants and focusing on critical tasks ensures that both tenants and customers receive timely assistance. This leads to higher satisfaction levels and better overall experiences.
Empower tenants
- 24 access
- Choice of devices
- Transparency
- Convenience and accessibility
- Efficient communication
- Tenant satisfaction
Tenant autonomy
- Update tenancy information
- Pay rent and manage finances
- Manage issues, report issues and raise requests
- Community involment